With a bachelor’s from Cornell University and an MD from Columbia University, Josh Gibson serves as a consultant within the healthcare sector. Josh Gibson leverages over 20 years of experience in the medical field to advise healthcare companies about emerging technologies. He also serves as an executive coach, teaching clients about the effective use of emotional intelligence in the workplace.
Emotional intelligence helps employees learn to understand, manage, and effectively express emotions. It also helps them to engage and successfully navigate the emotions of others. Research shows that a person’s success is directly linked to his or her emotional intelligence.
While they already look for hires with a high EQ, employers can also help their workforce develop healthier emotional habits. Here are a few steps that can help individuals increase their EQ.
-Spending time reflecting on their own emotions, positive and negative. When people are mindful of how they are feeling as well as their reactions and stress levels, they are better able to recognize, identify, and eventually control their emotions. Sometimes writing down observations can help for future contemplation.
-Asking for the opinions of those closest to them. Trusted friends and family members can give an important perspective about one’s reactions and ability to show empathy and compassion to others.
-Pausing before responding. Thinking through a response and its potential consequences can dramatically change the outcome of difficult situations.
-Learning from criticism. No matter how it is delivered, criticism is difficult to hear and process. By avoiding an emotional reaction, however, people can truly learn, grow, and improve.
-Seeing through the eyes of others. During encounters with difficult people, it is often helpful to examine what the other party’s situation might be like. Doing so may increase empathy, care, and compassion.
-Practicing. People can grow their understanding of their own emotions and the emotions of others. But, in order for that to happen, they must practice emotional intelligence until it becomes second nature.
Josh Gibson is a former psychiatrist who now works as an executive coach and consultant.